After the goods has been received and signed by clients, we will do a customer survey which give us the feedback we need to improve and grow our business. Positive compliments or constructive criticisms are welcomed!
◉ All products carry a full comprehensive 12 months wanrranty.
◉ Once the defects arisen solely from faulty materials or workmanship, please feel free to contact us, the profeesional technicist will make a compensation plan or reworking accoding to the photos, videos or send back the goods from the customers.
◉ Failure of the VAN Bike Rack must not be due to misuse, improper installation or other maltreatment, interference or abuse including, but not limited to, use in a manner contrary to our specifications or instructions;
◉ Our VAN Bike Rack will not covered by this warranty If the VAN bike racks have been changed, or tampered with in any way.