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After the goods has been received and signed by clients, we will do a customer survey which give us the feedback we need to improve and grow our business. Positive compliments or constructive criticisms are welcomed!

All products carry a full comprehensive 12 months wanrranty.

Once the defects arisen solely from faulty materials or workmanship, please feel free to contact us, the profeesional technicist will make a compensation plan or reworking accoding to the photos, videos or send back the goods from the customers.

Failure of the VAN Bike Rack must not be due to misuse, improper installation or other maltreatment, interference or abuse including, but not limited to, use in a manner contrary to our specifications or instructions;

Our VAN Bike Rack will not covered by this warranty If the VAN bike racks have been changed, or tampered with in any way.
Suzhou Pioneer Vehicle Co., Ltd. was founded in 2000, located in Suzhou China, which covering an area of more than 7000 square meters. We are committed to bike racks,bike lockers, bike parking solutions...

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  +86 13771868480 
     +86 512 66218618
 No.838 Lingshan Road, Xukou Town, Wuzhong  District, Suzhou, Jiangsu Province, China
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